Assistants and chat
Customer- or staff-facing assistants grounded in your own content, with clear hand-off to a person.
Service 03 · AI solutions
We build AI features and assistants that solve a real problem — answering customers, finding information, reading documents — and we measure them, so you know they work.
What we do
We start with the problem, not the model — and only ship what beats the way things are done today.
Customer- or staff-facing assistants grounded in your own content, with clear hand-off to a person.
Search across your documents and data, with answers that cite their sources.
Read, extract, classify and summarise invoices, contracts, forms and reports.
Multi-step tasks that use your tools and systems, with human approval where it matters.
Summaries, recommendations and smart forms built into the software you already have.
Test sets, quality metrics, safety checks and monitoring — before and after launch.
How it works
You always know what we’re doing, why, and what comes next.
Find the use case with clear value and the data to support it.
A working prototype on your real data, so you can judge it on real cases.
Measure accuracy, cost and speed against targets we agree up front.
Integrate, launch and watch quality over time.
Is it a fit?
Since 2013 we have built, launched and run our own products — DNSChecker.org, IPLocation.io and more. Client work gets the same team and the same standards.
See our own productsWe choose per use case: leading hosted models, open-source models, or a model trained for you — weighing quality, cost, speed and where your data is allowed to go.
We design for privacy from the start: data stays in agreed environments, access is controlled, and private or self-hosted models are available when required.
Every project has an evaluation set built from your real cases. We report results against it before launch and keep measuring afterwards.
Related services